Association Ally — HOA Resident Helpline
Now available for HOA communities

Your residents deserve instant answers.

Association Ally gives every HOA community a 24/7 text and email helpline — powered by your own governing documents. No more missed calls. No more repeated questions.

Answers in seconds
No app required
Setup in one day
Association Ally SMS demo
370K+
HOA communities in the US
24/7
Resident support
<30s
Average response time
$0
Per message cost
How it works
Live in three steps.

From signed up to fully live in less than a day. No technical expertise required.

Step 01

Upload your documents

Upload your CC&Rs, architectural guidelines, and community policies to the Association Ally dashboard. Our AI reads and indexes everything automatically.

Step 02

Share your number

Residents text or email your community's dedicated Association Ally number with questions — no app to download, no account to create. Just a text.

Step 03

Answers arrive instantly

Residents receive a precise, document-grounded answer in seconds. Questions that need a human go straight to the manager inbox for follow-up.

Features
Everything you need.
Nothing you don't.

Built specifically for HOA communities and the property managers who run them.

Document-grounded answers

Every response cites the exact section it came from. No guessing, no hallucinating rules that don't exist. Just accurate answers from your documents.

SMS & email support

Residents can reach their community helpline by text or email — whichever they prefer. Every conversation is tracked in the same dashboard.

Manager inbox

Questions that need a human get flagged immediately. Property managers see the full conversation and can reply directly from the dashboard.

Sentiment & trend reporting

See what topics are generating the most questions, track resident satisfaction over time, and spot frustration trends before they escalate.

Document audit

AI scans your uploaded documents for conflicts, gaps, and ambiguities — flagging issues residents are likely to ask about before they do.

Instant setup

Upload your documents and go live the same day. Works alongside your current management software or completely standalone.

The dashboard
A real-time window into
your community.

Property managers get a live view of resident sentiment, conversation trends, and escalations — all in one place.

Live demo
Pricing
Simple, transparent pricing.

No enterprise contracts. No per-message fees. Just a flat monthly rate.

Portfolio Plan
Custom pricing
For larger communities and multiple properties
  • Everything in Base Plan
  • Multiple HOA communities
  • Higher message volumes
  • Priority support
  • Advanced reporting features
  • Tailored onboarding
Contact us

Ready to give your residents
the answers they deserve?

Join property managers using Association Ally to save time and serve communities better.

Get started today